Terms and Conditions – Vallarino

Welcome to Vallarino. By accessing or purchasing from our website, you agree to be bound by the terms and conditions set out below. Please read them carefully before using our services.

1. About Us and Acceptance

These Terms and Conditions govern the use of our website and the sale of products by Vallarino.

By using our website, you confirm that you are at least 18 years old, or accessing the site under the supervision of a parent or legal guardian, and that you agree to these Terms.

2. Customer Information

To place an order, you must provide accurate, complete, and up-to-date information.

We reserve the right to refuse or suspend orders where false or incomplete information has been provided.

You are responsible for maintaining the confidentiality of your account and password.

3. Products and Pricing

Accuracy:
We make every effort to display product descriptions and images as accurately as possible. However, slight variations in colour or appearance may occur due to screen settings.

Pricing Errors:
In the event of a clear pricing error, we reserve the right to cancel the order and issue a full refund.

Availability:
All products are subject to availability.

4. Payment

We accept payment methods displayed at checkout, including major debit and credit cards and other secure payment providers.

All transactions are processed securely. Orders will only be processed once payment has been successfully authorised.

5. Delivery

Delivery Time:
Delivery times are estimates and begin from the date of dispatch.

Customer Responsibility:
It is your responsibility to provide accurate delivery details. If an order is returned due to incorrect address details or failed delivery attempts, additional shipping charges may apply.

6. Returns and Refunds

In accordance with UK consumer law:

Right to Cancel:
You have the right to cancel your order within 14 days of receiving your goods, without giving any reason.

Returns Conditions:
Items must be returned unused, in their original packaging, and in a resaleable condition.

Faulty Items:
If a product is faulty or not as described, you are entitled to a repair, replacement, or refund in accordance with your statutory rights.

Refunds will be processed within a reasonable timeframe after we receive the returned item.

7. Intellectual Property

All content on this website, including text, images, logos, design, and software, is the property of Vallarino or its licensors and is protected by copyright laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws (UK GDPR).

We only collect and process data necessary to fulfil your order and improve your experience.

9. Limitation of Liability

Vallarino shall not be liable for any indirect or consequential loss arising from the use of our products or website.

Nothing in these Terms limits your statutory rights under UK law.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.