Shipping Policy
Shipping Policy – Vallarino
We are pleased to offer reliable delivery services across the United Kingdom and internationally.
UK Delivery
We offer free delivery on all UK orders.
Estimated Delivery Time:
Orders are typically delivered within 2–5 working days from the date of dispatch.
Orders are processed Monday to Friday during standard business hours.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Order Processing
- In-stock items are usually dispatched within 1–3 working days
- High-demand or limited items may take longer to dispatch (you will be informed on the product page)
If your order includes multiple items, it may be shipped once all products are ready.
International Delivery
We ship worldwide.
Estimated Delivery Time:
International orders typically arrive within 7–21 working days, depending on the destination.
Shipping costs are calculated at checkout.
Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
Returns & Shipping Costs
- Shipping costs are non-refundable unless the item is faulty or incorrect
- Customers may be responsible for return shipping costs
- If an exchange is requested, additional shipping fees may apply depending on the delivery method chosen
Delivery Responsibility
Please ensure that your delivery details are accurate at checkout.
If an order is returned due to incorrect address information or failed delivery attempts, additional shipping charges may apply for redelivery.
Contact
If you have any questions regarding shipping, please contact us:
Email: suporte@vallarinoo.com
Customer Support Hours:
Monday to Friday: 9:00am – 5:00pm
Saturday: 9:00am – 1:00pm
Sunday: Closed